General Cancellation Policy of ours is as follows:
 

The following scale of charges will apply, based on the date by which we first receive your cancellation in writing: Cancellation 42 days-plus before the start date: 10 per cent of the deposit. Cancellation 42-28 days before the start date: 50 per cent of the total cost. Cancellation 14-28 days before the start date: 75 per cent of the total cost. Cancellation less than 14 days before the start date: 100 per cent of the total cost. Such terms are adopted in a similar form throughout the travel industry. The Cancellation policy may be relaxed from case to case, provided the reason for the cancellation falls within the cancellation policy of individual hotels/ resorts/ houseboats/ transporters/ airline/ any other service provider whose services are utilized in your tour.

If you need to change your plans we will do our best to accommodate your request. The more notice we have of these changes the more likely it is that we will be able to help you. Depending on the amount of work involved, we maintain the right to make a handling charge. We hope it won’t happen, but if Jose’s Holiday & Resorts Private Ltd does need to make a change to your booked accommodation we will let you know as early as possible. You will have the option to select alternative accommodation or dates before refunding your money.

In the event of factors outside our control, or where we consider it to be in our clients’ best interest; we reserve the right to alter arrangements and itineraries at any time without compensation. We will try to inform you of any known changes before arrivals in the case of Inbound tours and before departure in the case of out-bound tours at the earliest possible. Such events of factors outside our control includes matters such as war or threat of war, civil or political unrest, riots, industrial disputes (e.g. airline strikes, road strikes, hartals etc..), terrorism, government decisions, technical or maintenance problems with transport, border restrictions, refusals of visas, sickness, adverse weather conditions or natural disaster.